Dormant Accounts
If you think you previously held an account with Ballina Credit Union which you haven’t used in recent years, there is a chance you may have a dormant account with us. Dormant accounts are classified as any account which has no member generated transactions in the last 3 years.
However, members will be unable to withdraw from their savings, lodge into their savings or apply for a new loan until they reactivate their account.
Ballina Credit Union is required by law to collect documentation to verify our members’ identity, their residential address & the purpose for which they use their account. In order to comply with this requirement, we require up to date documentation before reactivating an account. Please see below for more information regarding the reactivation process.
Members how have direct debit payments set up to repay loans will not be affected.
If you would like to reactivate your account, please ring Ballina Credit Union on 096 71066 to arrange an appointment. For more information, please see Reactivate your Account.
Reactivate Your Account
If you would like to reactivate your account, please ring Ballina Credit Union on 096 71066 to arrange an appointment.
We require the following:
- We need you to provide one valid photo I.D (Please see Acceptable Documentation for a list of valid photos I.D.s)
- We need you to provide one valid proof of address document within the previous 6 months (Please see Acceptable Documentation for a list of proof of addresses)
- We will need evidence of your PPS number.
- We need you to complete one transaction on your account (lodgement or withdrawal)
As soon as this is completed, your account will be back to active, and you will have full access to Ballina Credit Union's services again.
Close Your Account
You can choose to withdraw your savings and close your dormant account if it is no longer needed.
To do this, you will need to come into Ballina Credit Union and bring in;
- A valid photo ID (Please see Acceptable Documentation below for a list of accepted, valid photos IDs)
Transfer your Account
If you have moved from the area and have an account with another Credit Union, we are able to liaise with this Credit Union and transfer your savings across.
You must first provide the Credit Union with the required documentation and then request that they contact Ballina Credit Union for a transfer request. We will still require a valid photo ID and valid proof of address document before completing the transfer.
Please see the Acceptable Documentation section to the right for more information on which documents we can accept.
Acceptable Documentation
Photographic Identification
One of the following:
- Valid Passport
- Valid Driving Licence/Provisional Licence
- National Age Card
Proof of Address
One of the following:
- Current Utility Bill (dated within 6 months)
- Current Bank Statement (dated within 6 months)
- Valid Driving Licence/Provisional Licence
- Letter from Social Welfare or a Government Department.
Evidence of Your PPS Number
Please note: The same form of identification cannot be used to confirm both photographic identification and proof of address. You must use one separate option from each list. Statements must be from an institution other than Ballina Credit Union.